DIALOG has in place a Crisis Management Plan (CMP) to ensure that the Group can manage critical incidents or situations requiring corporate support. It consists of risk identification, roles and responsibilities, emergency plans, training programmes, regular drills, communication protocols and post-emergency reviews.
The CMP works in conjunction with our Emergency Response Plans (ERP) and Business Continuity Plans (BCP), towards minimising the negative effects of such events on stakeholders and the Group. Regular reviews are conducted on CMP, ERP and BCP to ensure its effectiveness.
