Crisis Management

Protecting Our Business and Stakeholders

DIALOG has in place a Crisis Management Plan (CMP) to ensure that the Group can manage critical incidents or situations requiring corporate support. It consists of risk identification, roles and responsibilities, emergency plans, training programmes, regular drills, communication protocols and post-emergency reviews.

Business Continuity Plans
Business Continuity Plans
Emergency Response Plans
Emergency Response Plans
Crisis Management Plan
Crisis Management Plan

The CMP works in conjunction with our Emergency Response Plans (ERP) and Business Continuity Plans (BCP), towards minimising the negative effects of such events on stakeholders and the Group. Regular reviews are conducted on CMP, ERP and BCP to ensure its effectiveness.


Enquiries Hotlines
6018 0088 1555
603 7717 1365
General Enquiries
Media Contacts
Sue Ann Lee
Tel: 6012 208 1455
Farrah Fazlina
Tel: 6012 239 0455
Employee Support Contact
Sukmawati Binti Mohd Sanusi
Tel: 6012 2079 655
Family Support Contact
Eli Teng Yuit Yee
Tel: 6012 2529 655